We offer standard shipping across Malaysia at a flat rate of RM10.

At the moment, we only ship within Malaysia.

If you're located outside of Malaysia and would like to place an order, feel free to reach out to us at hello@lilmontess.com or drop us a text on WhatsApp at +60179988232. We'll do our best to accommodate your request!

A Children's Product Certificate (CPC) confirms that a product complies with all applicable safety regulations for children's products. It is issued by the manufacturer, importer, or private labeler based on results from third-party testing conducted by a CPSC-approved laboratory. This certification ensures our products meet the highest safety standards for your child's well-being.

FSC certification ensures that our products are made using materials sourced from responsibly managed forests, recycled sources, or controlled environments.

This includes FSC-certified natural beech wood and non-toxic, water-based paints, ensuring a safe and sustainable play environment for your baby.

You may contact our customer service team via email at hello@lilmontess.com or drop us a text on WhatsApp at +60179988232.

You may contact our customer service team via email at hello@lilmontess.com or drop us a text on WhatsApp at +60179988232.

LIL MONTESS takes pride in offering only the highest quality products. If you find a fault with any of our items, we will do our best to replace it for you. Here's what to do if you discover a defect:

• Contact our customer service team via email at hello@lilmontess.com
  
• Attach photos of the defect to your message. Please note that defective claims must be submitted within 7 days of receiving your order.
  
• Ensure that the item is unused, stain-free, unwashed, tags still attached, and it should be returned in its original packagin
  
• Our customer service team will contact you and provide a return shipping label for the defective item.
  
• Once we receive the defective item, we will send you a replacement. If the item is no longer in stock, we will issue a Gift Card or refund.

Yes, we can do our best to accommodate your request if you are within Klang Valley!

You may contact our customer service team via email at hello@lilmontess.com or drop us a text on WhatsApp at +60179988232.